Privacy Policy

1. Website & Contact

This Privacy Policy applies to personal data collected through taxisinbarcelona.com, WhatsApp, phone, email and website booking forms.

Website: taxisinbarcelona.com
Email: [email protected]
Phone / WhatsApp: +34 666 346 262

2. Personal Data We Collect

When you contact us or request a taxi booking, we may collect the following information:

• Name and contact details.
• Phone number, WhatsApp number or email address.
• Pickup location and destination.
• Date, time and route details.
• Passenger count and luggage details.
• Flight number, cruise information or travel notes.
• Payment or invoice-related information when required.

3. How We Use Your Data

We use your personal data to manage taxi bookings, confirm rides, contact you about your transfer, assign drivers, provide customer support and handle payment or invoice requests.

We may also use limited technical data to improve website security, performance and user experience.

4. Legal Basis

We process booking data because it is necessary to provide the requested taxi or transfer service.

We may also process data based on legitimate interest, legal obligations, consent where required, and the need to respond to customer requests.

5. WhatsApp, Phone & Email Communication

If you contact us by WhatsApp, phone or email, we use the information you provide to answer your request, confirm bookings and provide service updates.

WhatsApp and email services may process data according to their own privacy policies and technical systems.

6. Sharing Data With Drivers & Partners

To complete your booking, we may share necessary trip details with professional drivers or transport partners. This may include pickup location, destination, time, passenger count, phone number and flight details when needed.

We only share the information required to provide the requested service. Not your life story, thankfully.

7. Payments & Invoices

If payment links, card payments, bank transfers or invoices are used, relevant payment or billing information may be processed by payment providers, banks or accounting tools.

We do not store full card details on this website.

8. Cookies & Website Analytics

This website may use cookies or similar technologies to improve website performance, remember preferences, measure visits and support security.

For more details, please read our Cookies Policy.

9. Data Retention

We keep personal data only for as long as necessary to manage bookings, provide customer support, meet legal obligations, resolve disputes and maintain basic business records.

Booking and communication records may be kept for a reasonable period for service, accounting or legal purposes.

10. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

No online system is 100% risk-free, because apparently the internet was built by optimists.

11. Your Data Protection Rights

Under applicable data protection laws, you may have the right to request access, correction, deletion, restriction, objection, portability or withdrawal of consent where applicable.

To exercise your rights, contact us at [email protected].

12. Complaints

If you believe your data protection rights have not been respected, you may contact us first so we can review your request.

You may also contact the Spanish Data Protection Agency, the AEPD, through its official website.

13. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or website functionality.

The latest version will always be published on this page.

15. Contact

For privacy-related questions, contact us at:

Email: [email protected]
Phone / WhatsApp: +34 666 346 262